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03 August 2020 / James Napier
Categories: Opinion , Profession , Technology
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CBN Expert: Why law firms need to demonstrate sustainability

Generation Z is here & their priorities will change your business, says James Napier, founder, CBN Expert
  • The legal profession is changing, and not just because of COVID-19. As well as huge advancements in legal tech, the demands of others mean firms need to look outwards in order to compete.
  • Providing the best legal counsel is not enough: along with all other professionals, lawyers need to demonstrate their commitment to wider causes that are key to their clients and customers.

Customer expectations are changing―as younger generations move into the world of work, different demographics will always bring with them new priorities.

Millennials & Generation Z

Millennials have introduced the sharing and experience economy, moving jobs and even careers way more than their predecessors, with an approach to work that is actively disengaged. This has seen businesses the world over change their approach and adapt, making work-life balance more of a priority, providing more engaging training programmes and introducing flexible working, which

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MOVERS & SHAKERS

WSP Solicitors—David Ashcroft & Jessica O’Shea

WSP Solicitors—David Ashcroft & Jessica O’Shea

Commercial property and child law teams expand with senior hires

Duxton Hill Chambers—Lucas Bastin KC & Joshua Hiew

Duxton Hill Chambers—Lucas Bastin KC & Joshua Hiew

Set expands London and Singapore offering with senior international disputes hires

Gilson Gray—Gregor Duthie & Stephen Forsyth

Gilson Gray—Gregor Duthie & Stephen Forsyth

Firm strengthens real estate and litigation teams with partner promotions

NEWS
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Five years after the Domestic Abuse Act 2021 came into force, concerns remain that the family courts continue to minimise allegations of abuse in child contact disputes
Uber has built a formidable strategy for insulating itself from liability for drivers’ conduct, but the legal terrain differs sharply between the US and England and Wales
The House of Lords (Hereditary Peers) Act 2026 marks a constitutional watershed by severing the centuries-old link between hereditary titles and automatic membership of the upper chamber
The Civil Justice Council’s review of Part III of the Solicitors Act 1974 could mark the end of what one commentator calls an ‘outdated’ and overly technical regime governing solicitor-client fee disputes
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