The first national research survey of its kind, which was carried out by a leading independent market research company, reveals some fascinating insight into what consumers want from the conveyancing process. A key finding was that the most popular single change home buyers would like to see to improve the home buying process is a faster service. Of the 2,000 respondents recruited through an independent research panel who were asked this question, more opted for a quicker process than lower costs, fees and stamp duty.
Interestingly, a significant number of consumers are willing to pay more for a speedier service. With only 35% of respondents stating that they are unlikely to pay more, up to a quarter of respondents were readily willing to pay more for a quicker service and the remaining percentage were undecided.
One in 10 considers home buying to be the most stressful life event they have ever experienced, placing it above other life events such as a redundancy and having a baby for the first
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