Coulson v Department for Work and Pensions UKEAT/0572/12/LA, [2013] All ER (D) 31 (Sep)
It was rarely likely to be an acceptable reason for misconduct not being culpable at all or blameworthy that the employee, who had had appropriate training and time on the job, was able to show subjectively that he or she had not known that what she was doing had been against the employer’s policies.
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