Negligence

The Court of Appeal dismissed the claimant’s appeal against the trial judge’s decision to reject his claim for damages for personal injury against the defendant NHS Trust based upon alleged negligence by the receptionist in a hospital’s accident and emergency department regarding inaccurate information about waiting times. The court held that the judge had been entitled to find that, among other things, the receptionist did not owe any duty to the claimant to advise him about waiting times.