Apil calls for end to cold calls

The Association of Personal Injury Lawyers (Apil) has called for an end to cold calling.

Speaking at the Motor Insurance Summit in London this week, Apil chief executive Deborah Evans said banning unsolicited calls for personal injury claims would not only curb fraud but restore credibility.

“The practice of cold calling by claims management companies is widely hated by the man on the street”, she said.

“To put an end to it could restore some credibility and respect to the claims industry and stop the dishonest and impressionable few from thinking it is standard practice to make a claim for an injury they do not have. There are practical solutions to tackling fraud and reducing the number of claims without installing barriers for people who are genuinely injured.”