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30 June 2016 / Peter Cartwright
Issue: 7705 / Categories: Features , Commercial
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Book review: Enforcement of Consumer Rights and Protections

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"Enforcement of Consumer Rights and Protections is an extraordinary achievement"

Author: Claire Andrews
Publisher: LexisNexis
ISBN: 978-1-4057-5876-5
Price: £180

I learned some years ago that Claire Andrews, one of the UK’s leading counsel in consumer law, was writing a book on the enforcement of consumer law. Even for academics like me, who are employed to spend a significant proportion of their time researching, writing and publishing, such a project would be daunting. For a very busy and successful leading practitioner, it seemed impossible.

Enforcement of Consumer Rights and Protections is an extraordinary achievement. Its 1,227 pages contain 22 chapters. Some of these set the broad landscape (such as “the Character of Consumer Protection” and “Sources and Influences on Consumer Law”). Others tackle more focused topics such as the Unfair Commercial Practices Directive and Ombudsmen Schemes. The book covers private and public law, goods and services, safety and economic interests, and substantive law and procedure. 

The author recognises that it is impossible to go into great detail in this area

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