Bulldog Spirit

When disaster strikes, firms in the legal sector rely more on the resilient actions of staff than on a detailed business continuity plan, new research by BT Global Services reveals. The study of 752 employees across a range of professions found 67% of workers believe their firm relies on staff team spirit to get them through times of crisis rather than putting proper measures in place and communicating them to staff. Nearly one quarter (22%) did not know whether their firm had a business continuity plan and a 47% said they didn’t understand it or hadn’t read it. Those in the legal profession were found to have a high degree of resilience with 83% saying they would want to return to work as soon as possible if their organisation was hit by problems such as floods or IT failure, higher than the average across other sectors (77%).