More than a quarter of people who have used “no win, no fee” claims firms either lost the case or were disappointed by the payout, says new research.
One in five of those who were disappointed received a lower payout than expected, according to the study from independent research company consumerintelligence.com.
Nearly three million people, or 6% of adults, in the UK have pursued “no win, no fee” claims in the past three years. Nearly half of these related to road traffic accidents.
