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10 November 2017 / Stephen Gold
Issue: 7769 / Categories: Features , Civil way
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Civil way: 10 November 2017

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Webchat with HMCTS. Look, no PD! Another lessee bonus. Killing off the relatives.

 

LITIGANT CHAT UP LINES

‘Thanks for explaining. I now know I can participate in the hearing from a telephone kiosk with my pet rhinoceros accompanying me.’

‘So long as you have a licence, John. Now can we help you with anything else today—an online divorce, probate application, lasting power of attorney, bankruptcy application, complaint perhaps?’

‘Not today.’

‘Then would you like to participate in a short survey which will take no longer than 10 minutes and will qualify you for a free draw for a night out with the chief of HMCTS and a bottle of Prosecco?’

HMCTS has announced that for those comfortable using online services who might have a question about process, they will be providing webchat. This will connect the user with an officer (I mean a team member) via a window on the computer screen where they can message each other. The necessary technology is in place and they are working on how

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MOVERS & SHAKERS

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Sponsored by
WSP Solicitors—David Ashcroft & Jessica O’Shea

WSP Solicitors—David Ashcroft & Jessica O’Shea

Commercial property and child law teams expand with senior hires

Duxton Hill Chambers—Lucas Bastin KC & Joshua Hiew

Duxton Hill Chambers—Lucas Bastin KC & Joshua Hiew

Set expands London and Singapore offering with senior international disputes hires

Gilson Gray—Gregor Duthie & Stephen Forsyth

Gilson Gray—Gregor Duthie & Stephen Forsyth

Firm strengthens real estate and litigation teams with partner promotions

NEWS
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NLJ this week: Burnout behind the billable hour
Behind the profession’s polished exterior, lawyers are ‘internally drained rather than physically tired’, according to a stark assessment of burnout in legal practice
NLJ this week: Domestic abuse reforms still falling short
Five years after the Domestic Abuse Act 2021 came into force, concerns remain that the family courts continue to minimise allegations of abuse in child contact disputes
NLJ this week: Uber’s legal shield faces scrutiny on both sides of the Atlantic
Uber has built a formidable strategy for insulating itself from liability for drivers’ conduct, but the legal terrain differs sharply between the US and England and Wales
NLJ this week: Hereditary peers era finally comes to an end
The House of Lords (Hereditary Peers) Act 2026 marks a constitutional watershed by severing the centuries-old link between hereditary titles and automatic membership of the upper chamber
NLJ this week: Is it finally time to scrap Part III?
The Civil Justice Council’s review of Part III of the Solicitors Act 1974 could mark the end of what one commentator calls an ‘outdated’ and overly technical regime governing solicitor-client fee disputes
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