Webchat with HMCTS. Look, no PD! Another lessee bonus. Killing off the relatives.
LITIGANT CHAT UP LINES
‘Thanks for explaining. I now know I can participate in the hearing from a telephone kiosk with my pet rhinoceros accompanying me.’
‘So long as you have a licence, John. Now can we help you with anything else today—an online divorce, probate application, lasting power of attorney, bankruptcy application, complaint perhaps?’
‘Not today.’
‘Then would you like to participate in a short survey which will take no longer than 10 minutes and will qualify you for a free draw for a night out with the chief of HMCTS and a bottle of Prosecco?’
HMCTS has announced that for those comfortable using online services who might have a question about process, they will be providing webchat. This will connect the user with an officer (I mean a team member) via a window on the computer screen where they can message each other. The necessary technology is in place and they are working on how and when