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10 November 2017 / Stephen Gold
Issue: 7769 / Categories: Features , Civil way
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Civil way: 10 November 2017

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Webchat with HMCTS. Look, no PD! Another lessee bonus. Killing off the relatives.

 

LITIGANT CHAT UP LINES

‘Thanks for explaining. I now know I can participate in the hearing from a telephone kiosk with my pet rhinoceros accompanying me.’

‘So long as you have a licence, John. Now can we help you with anything else today—an online divorce, probate application, lasting power of attorney, bankruptcy application, complaint perhaps?’

‘Not today.’

‘Then would you like to participate in a short survey which will take no longer than 10 minutes and will qualify you for a free draw for a night out with the chief of HMCTS and a bottle of Prosecco?’

HMCTS has announced that for those comfortable using online services who might have a question about process, they will be providing webchat. This will connect the user with an officer (I mean a team member) via a window on the computer screen where they can message each other. The necessary technology is in place and they are working on how

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MOVERS & SHAKERS

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Sponsored by
DWF—David Abbott & Claire Keat

DWF—David Abbott & Claire Keat

Senior appointments in insurance services and commercial services announced

Clyde & Co—Nick Roberts

Clyde & Co—Nick Roberts

Aviation disputes practice strengthened by London partner hire

Ellisons—Marion Knocker

Ellisons—Marion Knocker

Residential property lawyer promoted to partnership

NEWS
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NLJ this week: Renters’ Rights revolution begins—brace for tribunal chaos
he abolition of assured shorthold tenancies and section 21 evictions marks the beginning of a ‘brave new world’ for England’s rental sector, writes Daniel Bacon of Seddons GSC
NLJ this week: Civil procedure gets a spring overhaul
Stephen Gold’s latest Civil Way column rounds up a flurry of procedural and regulatory changes reshaping housing, alternative dispute resolution (ADR) and personal injury litigation
NLJ this week: Why GP complaints are going nowhere
Patients are being systematically failed by an NHS complaints regime that is opaque, poorly enforced and often stacked against them, argues Charles Davey of The Barrister Group
NLJ this week: Prenups meet a jurisdictional brick wall
A wealthy Russian divorce battle has produced a sharp warning about trying to challenge foreign nuptial agreements in the wrong English court. Writing in NLJ this week, Vanessa Friend and Robert Jackson of Hodge Jones & Allen examine Timokhin v Timokhina, where the High Court enforced Russian judgments arising from a prenuptial agreement despite arguments based on the landmark Radmacher decision
NLJ this week: Has Rylands v Fletcher come back from the dead?
An obscure Victorian tort may be heading for an unexpected revival after a significant Privy Council ruling that could reshape liability for dangerous escapes, according to Richard Buckley, barrister and emeritus professor of law at the University of Reading
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