TRIBUNAL JUDGE KEPT WAITING
When the Pensions Ombudsman makes an award for non-financial injustice caused by maladministration, how much are you likely to score? Nothing in a nominal injustice case. Otherwise, £500 if significant; £1,000 if serious; £2,000 if severe; and more than £2,000 if exceptional.
In Mr T v Ministry of Justice and XPS Pensions Consulting Ltd (CAS-45233-Y4G1), the applicant was a fee-paid tribunal judge and a member of the fee-paid judicial pension scheme. He received a benefit statement which was wrong, and delivered to the administrators XPS over 300 pages of documents to show why. It was all sorted—after six years. He sought £10,000 for exceptional distress and inconvenience, was offered £1,000 by the Ministry of Justice (MoJ), which was then increased to £1,500, and was ultimately awarded £3,000 by an ombudsman’s adjudicator, which T maintained was insufficient. His award, he claimed, should reflect the time spent by him as a result of the
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