It issued a statement this week in recognition of ‘the unprecedented challenges all are facing’ during the pandemic.
‘In particular we understand that resources, whether they are finances or people, may be diverted away from usual compliance or information rights work,’ it said.
‘Whilst we can’t extend statutory timescales, we will not be penalising public authorities for prioritising other areas or adapting their usual approach during this extraordinary period. We are a reasonable and pragmatic regulator, one that does not operate in isolation from matters of serious public concern.
‘Regarding compliance with information rights work when assessing a complaint brought to us during this period, we will take into account the compelling public interest in the current health emergency.’
