New research has sounded a note of caution for law firms and claims companies exploring whether to follow up on last week’s developments in the Supreme Court on flight delay compensation.
The court rejected an application for appeal of a Court of Appeal judgment (Jet2.com Ltd v Huzar [2014] EWCA Civ 791) that left the airlines liable to compensate delayed passengers. The airline industry fears potential compensation could be £bns.
A new survey of 500 UK passengers last month by IRN Research, however, suggests many travellers will not pursue claims. It found that: about 90% have insurance and the majority of these would be likely to go direct to an airline for compensation rather than use a law firm or claims company; and just over half of air travellers were aware of EU flight delay compensation rules but four in 10 with grounds to claim were reluctant to claim or could not be bothered.
