MPs have been urged to take action on cold calling, after it emerged more than 25,000 complaints were lodged last year about personal injury claims calls alone. New statistics released by the Information Commissioner’s Office show that personal injury tops the list of cold calling complaints, while an additional 5,883 calls relating to Payment Protection Insurance (PPI) claims and 521 regarding pensions were reported. The Association of Personal Injury Lawyers is now urging the government to follow through on a promise made last year to include a ban on cold calls by claims management companies in the Financial Guidance and Claims Bill, currently at the Second Reading stage in the House of Commons.
25 January 2018
Give cold calling the cold shoulder, MPs told
MOVERS & SHAKERS
Penningtons Manches Cooper—Jean-François Le Gal
Penningtons Manches Cooper strengthens international disputes team with appointment of leading arbitration partner
Shakespeare Martineau—Aaron Sanders & Kate Saunders
Shakespeare Martineau strengthens trust and estates disputes team with new appointments
Bellevue Law—Shannon Moore
Bellevue Law strengthens employment disputes and international advisory capability with senior associate appointment
NEWS
A divorced woman has secured funding to participate in her former husband’s inquest after the Legal Aid Agency reconsidered repeated refusals
More than 500 former rugby players can pursue brain injury claims despite serious failures to disclose documents ordered by the High Court
Developers in areas with poorly performing councils can apply directly to the Planning Inspectorate for permission under section 62A of the Town and Country Planning Act 1990
When does a solicitor’s retainer become a contentious business agreement? The Court of Appeal’s decision in Broadfield Law UK LLP v Barnes shows that listing hourly rates alone will not do, leaving firms and clients uncertain about their rights over bills
MPs cannot simply resign their Commons seats. Instead, they take a nominal Crown office, usually the Chiltern Hundreds or Manor of Northstead, which disqualifies them from sitting
Copyright © 2026 LexisNexis
