MPs have been urged to take action on cold calling, after it emerged more than 25,000 complaints were lodged last year about personal injury claims calls alone. New statistics released by the Information Commissioner’s Office show that personal injury tops the list of cold calling complaints, while an additional 5,883 calls relating to Payment Protection Insurance (PPI) claims and 521 regarding pensions were reported. The Association of Personal Injury Lawyers is now urging the government to follow through on a promise made last year to include a ban on cold calls by claims management companies in the Financial Guidance and Claims Bill, currently at the Second Reading stage in the House of Commons.
25 January 2018
Give cold calling the cold shoulder, MPs told
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