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06 June 2025 / Kerry Phillip
Issue: 8119 / Categories: Features , Legal services , Career focus , Profession
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A GC’s guide to team optimisation: don’t wait, do it today, by Kerry Phillip
  • GCs and CLOs must evolve beyond traditional legal roles to lead tech-enabled, high-performance teams that deliver measurable business value.
  • Successful team transformation starts with data-driven discovery, strategic planning, and phased implementation, focusing on early wins and continuous improvement.
  • Tech adoption and clear service models help legal teams automate routine tasks, enabling them to focus on high-value, strategic work that drives businesses forward.

General Counsel (GCs) and Chief Legal Officers (CLOs) are almost without exception excellent at the ‘law’ and ‘managing risk’ parts of the role description—it’s why they got the job in the first place. But today, GCs must also run an efficient, tech-enabled, productive team that delivers, and can show it is delivering, value to the business. And for this, they have had no training.

I have always been interested in change, innovation and finding ways to accelerate, more so than in, say, the niceties of competition law or the technicalities of

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MOVERS & SHAKERS

Thomson Hayton Winkley—Jordan Wallace

Thomson Hayton Winkley—Jordan Wallace

Thomson Hayton Winkley strengthens family law team

Ward Hadaway—Barnaby Rosenthall

Ward Hadaway—Barnaby Rosenthall

Construction lawyer returns to Ward Hadaway in Teesside role

Bird & Bird—Shahin Baghaei

Bird & Bird—Shahin Baghaei

Bird Bird hires leading legal transformation expert

NEWS
Legal aid deserts leave almost one in four without adequate access to justice
The Solicitors Regulation Authority (SRA) has warned solicitors and law firms that using artificial intelligence does not alter their professional obligations, amid concerns over inaccurate legal material and client confidentiality
From forgotten interest claims to case-management appeals, a string of procedural developments offers useful—and occasionally cautionary—lessons for practitioners

Jonathan Fisher KC highlights that it now accounts for around 40% of criminal offences, with roughly 70% involving technology, and argues that the UK cannot simply prosecute its way out of the problem. Detection, investigation and prosecution all require improvement, while different fraud types demand tailored responses.

How forcefully can a litigant criticise a public authority before robust advocacy crosses the line into unreasonable conduct? 
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