The Legal Ombudsman (LeO) is looking to expand its jurisdiction. In its draft strategy for 2016/2017, published this week, it announces proposals to “explore the option of dealing with third party complaints” and to develop alternative dispute services such as mediation and “first-tier complaint support”. The idea of LeO engaging with third-party complaints is controversial, with some consumer groups open to the idea and many lawyers concerned about the practical consequences. It also raised the idea in 2013 but no action was taken.
17 March 2016
Legal Ombudsman spreads its wings
MOVERS & SHAKERS
Clyde & Co—Suriya Ashok
Clyde Co strengthens energy transition and construction offering with hire of Suriya Ashok
Jurit—Nicole Gallop Mildon
Jurit appoints rare dual-qualified lawyer to expand Anglo-French private wealth expertise
Twenty Essex—Thomas Hibbs, Jack Hollingworth & Sam Pearce
Three new tenants join Twenty Essex
NEWS
The Financial Reporting Council’s revised Audit Enforcement Procedure will alter the balance of power in corporate investigations
A telecoms operator may be able to hold over under the Landlord and Tenant Act 1954, yet still be unable to secure a renewal: an outcome described as a legal ‘paradox’
Safety fears do not automatically justify shutting an interested person out of a statutory will application
Consumer credit law is heading for its biggest shake-up in 50 years, with the Consumer Credit Act 1974 set to yield much of its detailed statutory machinery to FCA rules
The Supreme Court has settled a long-running dispute over part-time workers: unfavourable treatment need be a significant or effective cause, not the sole cause
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