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13 July 2017 / James Noble
Issue: 7754 / Categories: Features , Profession , Marketing
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Mastering online marketing

Ten common legal marketing pitfalls & how to avoid them. A masterclass by James Noble

  • Seventy per cent of today’s legal firms aren’t happy with the quantity, quality (or both) of the new business enquiries they’re generating. This begs the question: where are they going wrong.

Getting caught up in marketing trends is all too easy, especially with the flood of mixed messages designed to confuse the B2B decision maker. Avoiding these 10 common digital marketing mistakes will help to increase desirable results for firms looking to grow their business.

Neglecting databases

Do you have contact details from lost leads or old clients? Have you collected email addresses from an event? There’s no point in gathering audience data if you’re not doing anything with it. To prevent potential business from falling through the cracks, legal firms should be taking advantage of email marketing and automated email sequences to ensure prospects receive frequent updates on new content—keeping the firm at the forefront of potential clients’ minds.

Ineffective websites

Even the most beautiful website

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MOVERS & SHAKERS

Flint Bishop—Charlotte Harris

Flint Bishop—Charlotte Harris

Sheffield expansion continues with appointment of commercial property partner

Browne Jacobson—Paul Duggan

Browne Jacobson—Paul Duggan

Browne Jacobson strengthens banking and finance practice with latest partner appointment Paul Duggan

Ward Hadaway—Chris Piggott

Ward Hadaway—Chris Piggott

Employment partner joins Ward Hadaway

NEWS
The Law Society RFC Festival of Sport returns next month, bringing together legal and financial services professionals for one of the sector’s largest annual sporting events
Legal aid deserts leave almost one in four without adequate access to justice
The Solicitors Regulation Authority (SRA) has warned solicitors and law firms that using artificial intelligence does not alter their professional obligations, amid concerns over inaccurate legal material and client confidentiality
From forgotten interest claims to case-management appeals, a string of procedural developments offers useful—and occasionally cautionary—lessons for practitioners

Jonathan Fisher KC highlights that it now accounts for around 40% of criminal offences, with roughly 70% involving technology, and argues that the UK cannot simply prosecute its way out of the problem. Detection, investigation and prosecution all require improvement, while different fraud types demand tailored responses.

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