Gold writes: ‘Provided the guidelines are followed—ensure accountability and accuracy, be aware of bias, maintain security etc—there is no reason why generative AI could not be a useful secondary tool.’
As for practitioners, Gold suggests: ‘Wind up the opposition with enquiries as to which chatbots were used for production of their skeleton or pre action protocol letter, what prompts were entered and the AI training of the prompter.’
Gold also covers a recent case on service.