A proposal to use online courts for low-value employment claims should be treated with “real caution”, the Employment Lawyers Association (ELA) has warned. Responding to Lord Justice Briggs’ Civil Courts Structure Review, the ELA said that, while an online court may seem suitable for such claims at first glance, employment claims were “characterised by their complexity” and the “special nature” of the employee-employer relationship needed to be preserved where possible, with judicial power exercised sensitively.