More than 11,300 claimants have received payments with £1.4bn distributed, the Business and Trade Committee reported this week, but others have struggled with unacceptable delays, inadequate offers and complicated administrative processes.
The Post Office-run Horizon Shortfall Scheme (HSS) ‘routinely’ sees its offers overturned and significantly increased on appeal while the Horizon Convictions Redress Scheme (HCRS) is better but creates unnecessary administration for applicants, the committee found.
Chair Liam Byrne called the redress system ‘simply unacceptable after one of the greatest miscarriages of justice in British history. Worse, Fujitsu has yet to contribute a penny to the nearly £2bn redress bill, even as it continues to benefit from public contracts’.
