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27 October 2017
Issue: 7767 / Categories: Legal News , Profession
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Residential conveyancing, family law, personal injury, wills and probate, and litigation lead the field in complaints

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Residential conveyancing, family law, personal injury, wills and probate and litigation were the most complained about areas of law in 2016-17, according to the Legal Ombudsman’s (LeO) annual report.

The number of complaints investigated and resolved rose on the previous year from 6,416 to 6,573. In the claims management company jurisdiction, there were 2,616 complaints investigated and resolved, the majority of which related to financial products and services such as mis-sold payment protection insurance. LeO is overseen by the Office for Legal Complaints.

Issue: 7767 / Categories: Legal News , Profession
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MOVERS & SHAKERS

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Jurit LLP—Caroline Williams

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Private wealth and tax team welcomes cross-border specialist as consultant

HFW—Simon Petch

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NEWS
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NLJ this week: No such thing as a ‘Welsh seat’
Talk of a reserved ‘Welsh seat’ on the Supreme Court is misplaced. In NLJ this week, Professor Graham Zellick KC explains that the Constitutional Reform Act treats ‘England and Wales’ as one jurisdiction, with no statutory Welsh slot
NLJ this week: Jury reform risks justice for efficiency’s sake
The government’s plan to curb jury trials has sparked ‘jury furore’. Writing in NLJ this week, David Locke, partner at Hill Dickinson, says the rationale is ‘grossly inadequate’
NLJ this week: Crypto fightback offers ‘new frontier for law’
A year after the $1.5bn Bybit heist, crypto fraud is booming—but so is recovery. Writing in NLJ this week, Neil Holloway, founder and CEO of M2 Recovery, warns that scams hit at least $14bn in 2025, fuelled by ‘pig butchering’ cons and AI deepfakes
NLJ this week: Time to revive the duty to report crime?
After Woodcock confirmed no general duty to warn, debate turns to the criminal law. Writing in NLJ this week, Charles Davey of The Barrister Group urges revival of misprision or a modern equivalent
NLJ this week: When are experts truly ‘necessary’?
Family courts are tightening control of expert evidence. Writing in NLJ this week, Dr Chris Pamplin says there is ‘no automatic right’ to call experts; attendance must be ‘necessary in the interests of justice’ under FPR Pt 25
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