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27 October 2017
Issue: 7767 / Categories: Legal News , Profession
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Residential conveyancing, family law, personal injury, wills and probate, and litigation lead the field in complaints

Residential conveyancing, family law, personal injury, wills and probate and litigation were the most complained about areas of law in 2016-17, according to the Legal Ombudsman’s (LeO) annual report.

The number of complaints investigated and resolved rose on the previous year from 6,416 to 6,573. In the claims management company jurisdiction, there were 2,616 complaints investigated and resolved, the majority of which related to financial products and services such as mis-sold payment protection insurance. LeO is overseen by the Office for Legal Complaints.

Issue: 7767 / Categories: Legal News , Profession
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MOVERS & SHAKERS

Gibson Dunn—Richard Surtees

Gibson Dunn—Richard Surtees

Gibson Dunn adds employee benefits and executive compensation practice in London with partner Richard Surtees

Laytons ETL—Alec Cameron

Laytons ETL—Alec Cameron

Laytons ETL appoints new partner and head of intellectual property disputes

Muckle LLP—Roland Fairlamb

Muckle LLP—Roland Fairlamb

Specialist associate solicitor rejoins Muckle’s leading employment team

NEWS
A series of recent decisions has clarified important principles across property law, from perpetuities to lease renewals and public rights over land
Employers cannot rely on wellbeing services alone to defend workplace stress claims after a High Court decision awarding almost £1m to an overworked employee
Andy Burnham's brand of 'Manchesterism' could offer fresh thinking on legal aid and access to justice if it reaches Westminster, according to Roger Smith, NLJ columnist and former director of JUSTICE
The constitutional fallout from a change of prime minister, rather than the politics, is under scrutiny as questions arise over the limits of executive authority in a leadership transition
The legal profession is undergoing a fundamental shift from selling services to creating technology-enabled products, according to Professor Luke Mason, Head of School of Law at Regent's University London
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