Technology disputes

International law firm Pinsent Masons and Queen Mary University of London have launched a research project to uncover how businesses can streamline their approach to technology dispute resolution. The first stage is to conduct a survey of businesses to find out how they resolve technology, media and telecoms (TMT) disputes. Such disputes are renowned for their significant legal costs and lengthy resolution processes. David McIlwaine, partner at Pinsent Masons, says: “Customers place a huge amount of trust in suppliers to deliver to their business and to maintain business operations. But such relationships can go badly wrong.”