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Authenticity & over-sharing: a delicate balance

29 March 2024 / Claudia Salomon
Issue: 8065 / Categories: Features , Profession
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Personal stories can engage, motivate & inspire. But it’s a fine line, says Claudia Salomon
  • As the first female president of the ICC International Court of Arbitration, Claudia uses her experiences to help build strong working relationships—whether that’s in written communications or face to face.

It is a truism that leaders are expected to be authentic, especially in the post-Covid era. Although technology enabled us to work remotely—and, for many people, more efficiently—it quickly became apparent that a blurry screen is not a real human connection.

I felt this most acutely in July 2021, when I became the first woman—and the first American—to serve as the president of the International Chamber of Commerce (ICC) International Court of Arbitration in its 100-year history. In this highly visible position, it was imperative to develop an authentic leadership style and voice. Yet I also questioned whether appearing too accessible—too human, that is—would pose problems. I quickly found myself negotiating the delicate balance between authenticity and over-sharing.

After my first two weeks as president,

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MOVERS & SHAKERS

DWF—19 appointments

DWF—19 appointments

Belfast team bolstered by three senior hires and 16 further appointments

Cadwalader—Andro Atlaga

Cadwalader—Andro Atlaga

Firm strengthens leveraged finance team with London partner hire

Knights—Ella Dodgson & Rebecca Laffan

Knights—Ella Dodgson & Rebecca Laffan

Double hire marks launch of family team in Leeds

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Artificial intelligence may be revolutionising the law, but its misuse could wreck cases and careers, warns Clare Arthurs of Penningtons Manches Cooper in this week's NLJ
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