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Authenticity & over-sharing: a delicate balance

29 March 2024 / Claudia Salomon
Issue: 8065 / Categories: Features , Profession
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Personal stories can engage, motivate & inspire. But it’s a fine line, says Claudia Salomon
  • As the first female president of the ICC International Court of Arbitration, Claudia uses her experiences to help build strong working relationships—whether that’s in written communications or face to face.

It is a truism that leaders are expected to be authentic, especially in the post-Covid era. Although technology enabled us to work remotely—and, for many people, more efficiently—it quickly became apparent that a blurry screen is not a real human connection.

I felt this most acutely in July 2021, when I became the first woman—and the first American—to serve as the president of the International Chamber of Commerce (ICC) International Court of Arbitration in its 100-year history. In this highly visible position, it was imperative to develop an authentic leadership style and voice. Yet I also questioned whether appearing too accessible—too human, that is—would pose problems. I quickly found myself negotiating the delicate balance between authenticity and over-sharing.

After my first two weeks as president,

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MOVERS & SHAKERS

Birketts—trainee cohort

Birketts—trainee cohort

Firm welcomes new cohort of 29 trainee solicitors for 2025

Keoghs—four appointments

Keoghs—four appointments

Four partner hires expand legal expertise in Scotland and Northern Ireland

Brabners—Ben Lamb

Brabners—Ben Lamb

Real estate team in Yorkshire welcomes new partner

NEWS
Robert Taylor of 360 Law Services warns in this week's NLJ that adoption of artificial intelligence (AI) risks entrenching disadvantage for SME law firms, unless tools are tailored to their needs
The Court of Protection has ruled in Macpherson v Sunderland City Council that capacity must be presumed unless clearly rebutted. In this week's NLJ, Sam Karim KC and Sophie Hurst of Kings Chambers dissect the judgment and set out practical guidance for advisers faced with issues relating to retrospective capacity and/or assessments without an examination
Delays and dysfunction continue to mount in the county court, as revealed in a scathing Justice Committee report and under discussion this week by NLJ columnist Professor Dominic Regan of City Law School. Bulk claims—especially from private parking firms—are overwhelming the system, with 8,000 cases filed weekly
Charles Pigott of Mills & Reeve charts the turbulent progress of the Employment Rights Bill through the House of Lords, in this week's NLJ
From oligarchs to cosmetic clinics, strategic lawsuits against public participation (SLAPPs) target journalists, activists and ordinary citizens with intimidating legal tactics. Writing in NLJ this week, Sadie Whittam of Lancaster University explores the weaponisation of litigation to silence critics
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