Bias in AI

Law firms should beware of accuracy and bias problems when using AI, particularly since people often put more trust in computers than humans, it states in its latest ‘risk outlook’ report.

Client confidentiality risks may also be heightened—the SRA cautioned firms to make sure sensitive information is secure both in their firm and when dealing with the system provider.

Paul Philip, SRA chief executive, said: ‘Just as a solicitor should always appropriately supervise a more junior employee, they should be overseeing the use of AI.’