Charles Russell Speechlys today announces the appointment of Claudina D’Costa as Director of Client Development & Marketing. Claudina joins the Firm from JLL, where she was most recently Head of Client Strategy and a member of the UK Executive Committee. Prior to this, she spent more than 13 years at PwC in strategic client development roles, culminating in leading its Global Client Programme.
Claudina brings more than 20 years’ experience across client strategy, business development, marketing and growth. She has also led and overseen marketing teams as part of her wider Client and Markets responsibilities at both JLL and PwC, bringing together client development and marketing to support stronger client relationships and growth. She operates with a strong client-led and collaborative leadership style and focuses on listening to the whole client rather than instructions, developing a deeper understanding of their needs, and then connecting them to the right expertise from across the Firm to help them achieve their objectives.
She will work closely with Partners, Heads of Group and various departmental leads to strengthen and streamline the Firm’s client development and marketing approach across practices and regions, with a particular focus on ensuring clients have a seamless and consistent experience across the Firm’s full international network.
Her appointment supports Charles Russell Speechlys’ wider ambition to bring the full breadth of the Firm's expertise to clients and build even stronger, longer-term client relationships.
Lesley O’Leary, Chief Operating Officer, comments:
“Claudina’s approach is underpinned by a deeply client-centric mindset and a confidence that sustainable growth comes from truly understanding clients, their priorities and the challenges they face. Understanding people is at the heart of who we are, making Claudina a natural fit for the Firm. We are very pleased to welcome her to the team.”
Claudina D’Costa, Director of Client Development & Marketing, adds:
“I've always believed that the best results come from understanding the client holistically, working together as one Firm, and then delivering the right solutions that meet our clients’ needs. Charles Russell Speechlys already does this exceptionally well, through its collaborative culture, global outlook and commitment to building long-term client relationships. I'm excited to build on those strengths by helping connect expertise across practices and geographies, whether across the UK, US or internationally, creating greater consistency in how we work together to support the Firm's continued growth.”
