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12 May 2011
Issue: 7465 / Categories: Legal News
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Customer satisfaction

Banks drop fight over payment protection insurance

The banks have conceded defeat in the legal fight over mis-sold payment protection insurance (PPI).

Tens of thousands of customers claim to have been fraudulently sold PPI after finding they were ineligible to claim and the insurance was useless or had been sold to them without their knowledge.

In April, the British Bankers Association (BBA) lost a judicial review against the Financial Services Authority (FSA) and Financial Ombudsman Service over its handling of PPI (BBA v FSA & Anor [2011] EWHC 999 (Admin)). It confirmed earlier this week that it will not be appealing the ruling, stating: “We continue to believe that there are matters of important principle which we will be taking forward in other ways with the authorities.”

Lloyds Banking Group has set aside £3.2bn to pay the claims. Barclays has said it will earmark £1bn, and RBS has said it will set aside £850m.

Richard Caird, partner at SNR Denton, who acted for the FSA, said: “The FSA has rightly welcomed the resolution of the BBA’s judicial review. The decision of Mr Justice Ousely will, of course, bring significant challenges for banks and other sellers of PPI as they bring their complaints handling processes into line with the FSA’s requirements. The decision also brings, however, welcome clarity to the obligations of firms considering whether to pay redress to consumers, particularly the obligation to take breaches of the FSA’s Principles for Business into account in those considerations.”
 

Issue: 7465 / Categories: Legal News
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MOVERS & SHAKERS

Birketts—Nathan Evans

Birketts—Nathan Evans

Commercial and technology team in Cambridge strengthened by partner hire

Andrew & Andrew Solicitors—Shikha Datta

Andrew & Andrew Solicitors—Shikha Datta

Hampshire firm appoints head of new family department

Latham & Watkins—Sarah Lightdale

Latham & Watkins—Sarah Lightdale

Firm strengthens securities practice with partner return

NEWS

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Momentum is building behind proposals to restrict children’s access to social media—but the legal and practical challenges are formidable. In NLJ this week, Nick Smallwood of Mills & Reeve examines global moves, including Australia’s under-16 ban and the UK's consultation
Reforms designed to rebalance landlord-tenant relations may instead penalise leaseholders themselves. In this week's NLJ, Mike Somekh of The Freehold Collective warns that the Leasehold and Freehold Reform Act 2024 risks creating an ‘underclass’ of resident-controlled freehold companies
Timing is everything—and the Court of Appeal has delivered clarity on when proceedings are ‘brought’. In his latest 'Civil way' column for NLJ, Stephen Gold explains that a claim is issued for limitation purposes when the claim form is delivered to the court, even if fees are underpaid
The traditional ‘single, intensive day’ of financial dispute resolution (FDR) may be due for a rethink. Writing in NLJ this week, Rachel Frost-Smith and Lauren Guiler of Birketts propose a ‘split FDR’ model, separating judicial evaluation from negotiation
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