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Digital reform a 'mixed experience' so far

17 September 2025
Issue: 8131 / Categories: Legal News , Technology , Damages , Divorce , Wills & Probate , Family , Public
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The Ministry of Justice has published its first evaluation of digital services introduced under HM Courts and Tribunals Service’s Reform programme

It covered seven areas—damages, divorce, probate, family public law, financial remedy, social security and child support, and civil money claims.

It concluded last week that legal professionals had a ‘mixed’ experience. Judges felt the services had increased their administrative burden while lawyers were deterred if they could not complete the case journey end-to-end digitally.

Law Society president Richard Atkinson called for investment to be sustained to overcome any gaps in functionality.

MOVERS & SHAKERS

Freeths—Ruth Clare

Freeths—Ruth Clare

National real estate team bolstered by partner hire in Manchester

Farrer & Co—Claire Gordon

Farrer & Co—Claire Gordon

Partner appointed head of family team

mfg Solicitors—Neil Harrison

mfg Solicitors—Neil Harrison

Firm strengthens agriculture and rural affairs team with partner return

NEWS
Conveyancing lawyers have enjoyed a rapid win after campaigning against UK Finance’s decision to charge for access to the Mortgage Lenders’ Handbook
The Crown Prosecution Service (CPS) has launched a recruitment drive for talented early career and more senior barristers and solicitors
Regulators differed in the clarity and consistency of their post-Mazur advice and guidance, according to an interim report by the Legal Services Board (LSB)
The Solicitors Act 1974 may still underpin legal regulation, but its age is increasingly showing. Writing in NLJ this week, Victoria Morrison-Hughes of the Association of Costs Lawyers argues that the Act is ‘out of step with modern consumer law’ and actively deters fairness
A Competition Appeal Tribunal (CAT) ruling has reopened debate on the availability of ‘user damages’ in competition claims. Writing in NLJ this week, Edward Nyman of Hausfeld explains how the CAT allowed Dr Liza Lovdahl Gormsen’s alternative damages case against Meta to proceed, rejecting arguments that such damages are barred in competition law
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