Companies are having to source information from social media and text messages when complying with eDiscovery requests
Companies are having to source information from social media and text messages when complying with eDiscovery requests, according to Symantec’s 2011 Information Retention and eDiscovery survey.
E-mails are no longer the primary source of information. More than half of companies surveyed said they sourced information from SharePoint files, and nearly half sourced from instant messages, text messages and social media.
Annie Goranson, eDiscovery attorney at Symantec, said: “The days of legal simply asking IT to dump e-mails onto backup tapes are over.”