header-logo header-logo

Firms with complaints could pay more

19 May 2021
Issue: 7933 / Categories: Legal News , Profession
printer mail-detail
One of the eight legal regulators has proposed making the firms that generate the most complaints pay a greater share of costs to the Legal Ombudsman (LeO)

The Council for Licensed Conveyancers (CLC) proposal is the first of its kind among legal regulators. Currently, it pays LeO’s annual charge out of the money collected through the annual practice fee, which is collected proportionally to firms’ turnovers. The LeO budget for the coming year is £14.5m, an increase of 13%.

CLC analysis found nearly half of practices do not generate any referrals to LeO. CLC-regulated firms generated an average of 256 cases each year in the past three years, only 4% of LeO’s total, but the annual charge from LeO amounts to 21% of CLC’s total expenditure.

In its ‘Review of licence and practice fee arrangements consultation paper’, published last week, it proposed separating the cost of the LeO levy from the practice fee, which would be reduced. There would be two elements to the standalone fee―a basic fee for all firms and a usage fee based on the number of cases from that firm referred to LeO. The CLC acknowledges, in the consultation, the risk that this would incentivise firms to settle complaints to prevent referrals.

CLC chief executive Sheila Kumar says: ‘LeO plays a valuable role, but its cost is variable and outside of our control. As a result, it can obscure the actual, falling costs of regulation by the CLC.’

The CLC also proposes changing the banding for fees as it is regulating more large practices than in 2010, when the banding was set in place. The submission deadline is 9 July.

Issue: 7933 / Categories: Legal News , Profession
printer mail-details

MOVERS & SHAKERS

Carey Olsen—Kim Paiva

Carey Olsen—Kim Paiva

Group partner joins Guernsey banking and finance practice

Morgan Lewis—Kat Gibson

Morgan Lewis—Kat Gibson

London labour and employment team announces partner hire

Foot Anstey McKees—Chris Milligan & Michael Kelly

Foot Anstey McKees—Chris Milligan & Michael Kelly

Double partner appointment marks Belfast expansion

NEWS
The Ministry of Justice (MoJ) has not done enough to protect the future sustainability of the legal aid market, MPs have warned
Writing in NLJ this week, NLJ columnist Dominic Regan surveys a landscape marked by leapfrog appeals, costs skirmishes and notable retirements. With an appeal in Mazur due to be heard next month, Regan notes that uncertainties remain over who will intervene, and hopes for the involvement of the Lady Chief Justice and the Master of the Rolls in deciding the all-important outcome
After the Southport murders and the misinformation that followed, contempt of court law has come under intense scrutiny. In this week's NLJ, Lawrence McNamara and Lauren Schaefer of the Law Commission unpack proposals aimed at restoring clarity without sacrificing fair trial rights
The latest Home Office figures confirm that stop and search remains both controversial and diminished. Writing in NLJ this week, Neil Parpworth of De Montfort University analyses data showing historically low use of s 1 PACE powers, with drugs searches dominating what remains
Boris Johnson’s 2019 attempt to shut down Parliament remains a constitutional cautionary tale. The move, framed as a routine exercise of the royal prerogative, was in truth an extraordinary effort to sideline Parliament at the height of the Brexit crisis. Writing in NLJ this week, Professor Graham Zellick KC dissects how prorogation was wrongly assumed to be beyond judicial scrutiny, only for the Supreme Court to intervene unanimously
back-to-top-scroll