Demand for dispute resolution centre in Cardiff
Wales could become a dispute resolution “hub”, a report has shown.
A feasibility study carried out by Skills for Justice uncovered potential demand for a “hub” in Cardiff with spokes in Swansea and Wrexham, which would reduce the pressure on the courts system. It would build on the model used by the Scottish Arbitration Centre, which has raised the profile of arbitration methods, and could attract business and create jobs in Wales.
Alison Merrifield, programme lead at Skills for Justice, says: “This presents an opportunity to position Wales as a leader in mediation and dispute resolution.
“Mediation and dispute resolution are somewhat immature industries which now need to grow up quickly, establish themselves, and become more business-like. The evidence from this research suggests the time is right for the establishment of a dispute resolution hub.
“A hub will provide a central point of contact—in person, by telephone or via a website—for all disputes across all sectors.”
The report recommends next steps on investment.
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