NLJ this week: When the inbox gets you down

Rimmer suggests, for example, exercising the two-minute rule: ‘If an email can be responded to in two minutes or less, handle it immediately. This practice… helps prevent minor tasks from accumulating and becoming overwhelming.’

Employers and managers can also play a role, by encouraging good email habits within the workplace (for example, avoiding unnecessary ‘reply all’ messages) in order to minimise distractions.

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