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18 October 2024 / Jo Sanders
Issue: 8090 / Categories: Features , Profession , Career focus , Media
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One-stop shop for panicking clients

Jo Sanders on how to keep a cool head in an emergency
  • Looks at the rise of multi-disciplinary teams in crisis management.

What is a crisis? Would you recognise one if you were in it and what type of legal help would you seek? It’s worth considering a few examples: a team member in IT is told that a laptop has been left on a train. An employee calls a whistleblowing hotline to disclose that she has been bullied. The CEO has been charged with drink-driving. Accounts discover that a £10,000 payment has not been received. A school calls a parent to say that a child has been involved in unsuitable messaging. A journalist emails with a warning of an imminent adverse article.

These may seem to be entirely different scenarios, but they all have some important common elements. We describe a crisis as an unplanned, unpredictable situation which has the power to impact you or your business’s performance and reputation in a severe way, as well as

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MOVERS & SHAKERS

Clarke Willmott—Matthew Roach

Clarke Willmott—Matthew Roach

Partner joins commercial property team in Taunton office

Farrer & Co—Richard Lane

Farrer & Co—Richard Lane

Londstanding London firm appoints new senior partner

Bird & Bird—Sue McLean

Bird & Bird—Sue McLean

Commercial team in London welcomes technology specialist as partner

NEWS
What safeguards apply when trust corporations are appointed as deputy by the Court of Protection? 
Disputing parties are expected to take part in alternative dispute resolution (ADR), where this is suitable for their case. At what point, however, does refusing to participate cross the threshold of ‘unreasonable’ and attract adverse costs consequences?
When it comes to free legal advice, demand massively outweighs supply. 'Millions of people are excluded from access to justice as they don’t have anywhere to turn for free advice—or don’t know that they can ask for help,' Bhavini Bhatt, development director at the Access to Justice Foundation, writes in this week's NLJ
When an ex-couple is deciding who gets what in the divorce or civil partnership dissolution, when is it appropriate for a third party to intervene? David Burrows, NLJ columnist and solicitor advocate, considers this thorny issue in this week’s NLJ
NLJ's latest Charities Appeals Supplement has been published in this week’s issue
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