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Power to the consumer?

17 June 2010
Issue: 7422 / Categories: Features , Procedure & practice
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John Bramhall & Karen Boto predict potential future trends in litigation

The Financial Services Act (the Act) was passed on 8 April 2010, and includes provisions relating to the introduction of consumer redress schemes in the financial services sector. The Act reserves the power to the Treasury to broaden the provisions to cover other industries. For the moment, the controversial proposals to allow consumers to issue collective proceedings have been dropped. It does, however, remain possible that those proposals may be reintroduced. Both consumer redress schemes and collective actions could have a significant effect on litigation, but will we really see a trend towards US-style class actions?

Consumer redress schemes

Previously the FSA had to seek authorisation from the Treasury before pursuing consumer redress schemes. Under the Act the Financial Services Authority (FSA) can on its own authority require firms to operate a consumer redress scheme where (i) it appears (to the FSA) that there may have been a “widespread or regular failure” by a firm relating to any regulated activity; and (ii) consumers have

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NEWS
Conveyancing lawyers have enjoyed a rapid win after campaigning against UK Finance’s decision to charge for access to the Mortgage Lenders’ Handbook
The Crown Prosecution Service (CPS) has launched a recruitment drive for talented early career and more senior barristers and solicitors
Regulators differed in the clarity and consistency of their post-Mazur advice and guidance, according to an interim report by the Legal Services Board (LSB)
The Solicitors Act 1974 may still underpin legal regulation, but its age is increasingly showing. Writing in NLJ this week, Victoria Morrison-Hughes of the Association of Costs Lawyers argues that the Act is ‘out of step with modern consumer law’ and actively deters fairness
A Competition Appeal Tribunal (CAT) ruling has reopened debate on the availability of ‘user damages’ in competition claims. Writing in NLJ this week, Edward Nyman of Hausfeld explains how the CAT allowed Dr Liza Lovdahl Gormsen’s alternative damages case against Meta to proceed, rejecting arguments that such damages are barred in competition law
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