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Remote working: doing law better?

02 June 2021 / Robert Taylor
Issue: 7935 / Categories: Opinion , Profession , Covid-19
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COVID-19 has put outdated business models in terminal decline, says Robert Taylor, CEO of 360 Law Group
  • Creating a modern law practice.
  • How can firms ensure the best possible service?
  • Can such models work well internationally?

The last decade was full of talk of transformation with most professional service firms making the shift. Unfortunately, the legal industry has continued to drag its heels, with traditional law firms reluctant to give up their prestigious city centre offices, hierarchical structures and excessive fees.

COVID-19 has now put these outdated business models in terminal decline. So as businesses were forced to transition from the office to the home, it was the major firms and smaller high street practices that suffered, initially putting staff on furlough as they struggled to equip a dispersed workforce and overcome their in-house security. Some firms spent vast sums of money putting together systems to allow secure effective remote working, whereas others have simply cobbled together disparate systems in an attempt to do the best they can, and

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NEWS
Robert Taylor of 360 Law Services warns in this week's NLJ that adoption of artificial intelligence (AI) risks entrenching disadvantage for SME law firms, unless tools are tailored to their needs
The Court of Protection has ruled in Macpherson v Sunderland City Council that capacity must be presumed unless clearly rebutted. In this week's NLJ, Sam Karim KC and Sophie Hurst of Kings Chambers dissect the judgment and set out practical guidance for advisers faced with issues relating to retrospective capacity and/or assessments without an examination
Delays and dysfunction continue to mount in the county court, as revealed in a scathing Justice Committee report and under discussion this week by NLJ columnist Professor Dominic Regan of City Law School. Bulk claims—especially from private parking firms—are overwhelming the system, with 8,000 cases filed weekly
Charles Pigott of Mills & Reeve charts the turbulent progress of the Employment Rights Bill through the House of Lords, in this week's NLJ
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