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22 November 2019 / Catherine Calder
Issue: 7865 / Categories: Features , Profession
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Rules of engagement

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Are your set’s employees ‘fully engaged’ or are they simply ‘coming to work’? Catherine Calder of Serjeants’ Inn lays down some ground rules for running a successful & happy chambers

How engaged is your set’s staff team? The ADP Research Institute’s ‘Global Study of Engagement 2018’ concluded from a sample of 19,346 employees across 19 countries that only 15.9% were ‘fully engaged’, with the rest simply ‘coming to work’. Similarly, the ‘2018 State of the Global Workplace Report’ from Gallup found that 85% of employees were either ‘not engaged or actively disengaged’ at work.

Employee engagement is defined by the CIPD as ‘emphasis[ing] both employees’ well-being and performance… offer[ing] a mutual gains view of the employment relationship, seeking the good of employees and the organisation in tandem’. Its benefits are well established. While we may be understandably wary of some of the theory—terminology such as ‘enculturation trajectory’ and ‘neuro-linguistic programmes’ are unlikely ever to be bandied about at the Bar—it’s hard to ignore the results. A University of Bath School of Management 2012

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NEWS
The Attorney General, Ellie Reeves KC MP, and Solicitor General, Andy Slaughter KC MP, marked the 25th anniversary of Pro Bono Week by joining lawyers, charities, students and parliamentarians at events celebrating voluntary legal work
Possession claims are entering a new digital era, with procedural traps awaiting practitioners who assume familiar rules still govern every step
Witness evidence can be compromised by AI before a solicitor sees the draft, leaving safeguards focused on authorship incomplete
Should a conviction stand when a later ruling reveals that the law underpinning it was wrong? The answer exposes a clash between finality and justice
The Environment Agency can prosecute offences beyond environmental legislation where proceedings support its statutory functions, the Divisional Court has confirmed
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