header-logo header-logo

22 November 2019 / Catherine Calder
Issue: 7865 / Categories: Features , Profession
printer mail-detail

Rules of engagement

11901
Are your set’s employees ‘fully engaged’ or are they simply ‘coming to work’? Catherine Calder of Serjeants’ Inn lays down some ground rules for running a successful & happy chambers

How engaged is your set’s staff team? The ADP Research Institute’s ‘Global Study of Engagement 2018’ concluded from a sample of 19,346 employees across 19 countries that only 15.9% were ‘fully engaged’, with the rest simply ‘coming to work’. Similarly, the ‘2018 State of the Global Workplace Report’ from Gallup found that 85% of employees were either ‘not engaged or actively disengaged’ at work.

Employee engagement is defined by the CIPD as ‘emphasis[ing] both employees’ well-being and performance… offer[ing] a mutual gains view of the employment relationship, seeking the good of employees and the organisation in tandem’. Its benefits are well established. While we may be understandably wary of some of the theory—terminology such as ‘enculturation trajectory’ and ‘neuro-linguistic programmes’ are unlikely ever to be bandied about at the Bar—it’s hard to ignore the results. A University of Bath School of Management 2012

If you are not a subscriber, subscribe now to read this content
If you are already a subscriber sign in
...or Register for two weeks' free access to subscriber content

MOVERS & SHAKERS

Walkers—Muriel Marseille

Walkers—Muriel Marseille

Ashurst's Chief Risk Officer joins Walkers

Excello Law—John Osborne

Excello Law—John Osborne

Northern family lawyer John Osborne joins Excello

mfg Solicitors—Rebecca Rogers, Kennedy Langley & Victoria Griffiths

mfg Solicitors—Rebecca Rogers, Kennedy Langley & Victoria Griffiths

Trio of promotions announced at Kidderminster law firm mfg Solicitors

NEWS
A sole director can conspire with their own company for the purposes of the tort of unlawful means conspiracy, the High Court has ruled in a judgment with potentially wide implications for business disputes
The Court of Appeal has reinforced that domicile depends on intention rather than residence alone, in a significant post-Brexit ruling on cross-border financial remedy claims
The Chancery Division's long history comes to an end this autumn as it is reborn as the Business and Property Division, prompting questions over whether the shake-up is really necessary
The Financial Conduct Authority (FCA) continues to show that failing to disclose regulatory issues can attract harsher consequences than the original misconduct itself
Rejecting a generous settlement can prove an expensive mistake, as two recent high-profile cases demonstrate
back-to-top-scroll