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22 November 2019 / Catherine Calder
Issue: 7865 / Categories: Features , Profession
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Rules of engagement

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Are your set’s employees ‘fully engaged’ or are they simply ‘coming to work’? Catherine Calder of Serjeants’ Inn lays down some ground rules for running a successful & happy chambers

How engaged is your set’s staff team? The ADP Research Institute’s ‘Global Study of Engagement 2018’ concluded from a sample of 19,346 employees across 19 countries that only 15.9% were ‘fully engaged’, with the rest simply ‘coming to work’. Similarly, the ‘2018 State of the Global Workplace Report’ from Gallup found that 85% of employees were either ‘not engaged or actively disengaged’ at work.

Employee engagement is defined by the CIPD as ‘emphasis[ing] both employees’ well-being and performance… offer[ing] a mutual gains view of the employment relationship, seeking the good of employees and the organisation in tandem’. Its benefits are well established. While we may be understandably wary of some of the theory—terminology such as ‘enculturation trajectory’ and ‘neuro-linguistic programmes’ are unlikely ever to be bandied about at the Bar—it’s hard to ignore the results. A University of Bath School of Management 2012

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MOVERS & SHAKERS

Winckworth Sherwood—Charlotte Coleman & Qaisar Sheikh

Winckworth Sherwood—Charlotte Coleman & Qaisar Sheikh

Two promoted to partner in property litigation and education teams

Dorsey & Whitney LLP—Peter Knust

Dorsey & Whitney LLP—Peter Knust

Cross-border finance and restructuring specialist joins as of counsel in London

Powell Gilbert—Callum Beamish-Lacey

Powell Gilbert—Callum Beamish-Lacey

IP firm promotes litigator to partnership

NEWS

From blockbuster judgments to procedural shake-ups, the courts are busy reshaping litigation practice. Writing in NLJ this week, Professor Dominic Regan of City Law School hails the Court of Appeal's 'exquisite judgment’ in Mazur restoring the role of supervised non-qualified staff, and highlights a ‘mammoth’ damages ruling likened to War and Peace, alongside guidance on medical reporting fees, where a pragmatic 25% uplift was imposed

Momentum is building behind proposals to restrict children’s access to social media—but the legal and practical challenges are formidable. In NLJ this week, Nick Smallwood of Mills & Reeve examines global moves, including Australia’s under-16 ban and the UK's consultation
Reforms designed to rebalance landlord-tenant relations may instead penalise leaseholders themselves. In this week's NLJ, Mike Somekh of The Freehold Collective warns that the Leasehold and Freehold Reform Act 2024 risks creating an ‘underclass’ of resident-controlled freehold companies
Timing is everything—and the Court of Appeal has delivered clarity on when proceedings are ‘brought’. In his latest 'Civil way' column for NLJ, Stephen Gold explains that a claim is issued for limitation purposes when the claim form is delivered to the court, even if fees are underpaid
The traditional ‘single, intensive day’ of financial dispute resolution (FDR) may be due for a rethink. Writing in NLJ this week, Rachel Frost-Smith and Lauren Guiler of Birketts propose a ‘split FDR’ model, separating judicial evaluation from negotiation
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