Smaller is better, according to GC survey

In-house lawyers believe smaller law firms are more innovative and provide a better service but often lack the means to source them for projects, new research reveals. Business services matchmaker Globality commissioned a survey of 300 general counsel at $1bn-plus annual revenue companies. It found that larger firms have an advantage when networking and most firms are hired on the basis of personal connections. However, corporate counsel are three times more dissatisfied with larger firms with high costs being a particular bugbear. They are, however, excited by technologies for sourcing and/or communicating with legal providers outside of their immediate networks.