The SRA’s ‘Unbundled services pilot—final report’, published last week following a pilot among family law firms and wider survey, found most law firms had a positive attitude to ‘unbundling’. An ‘unbundled’ legal service is where one or more services are taken on by the client rather than the law firm completing the whole process.
Solicitors also raised concerns about insurance, negligence, the need for new technology and the possibility clients may miss deadlines.
Paul Philip, SRA chief executive, said: 'Unbundling won't work for everyone but raising awareness would help people to make good choices.’
Law Society president Lubna Shuja said: ‘Some practitioners have already started to deliver forms of unbundled services.
‘However, concerns remain around the risk of being found negligent for things the solicitor believed fell outside the retainer. This risk needs to be addressed.’
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