Consumer

The Financial Ombudsman is poised for major reform to return it to a simple, impartial dispute resolution service

Consumers’ association Which? has applied to withdraw from its five-year £480m class action against smartphone chipset provider Qualcomm, following an agreement between the parties

The Supreme Court has drawn a firm line under branding creativity in regulated markets. In Dairy UK Ltd v Oatly AB, it ruled that Oatly’s ‘post-milk generation’ trade mark unlawfully deployed a protected dairy designation. In NLJ this week, Asima Rana of DWF explains that the court prioritised ‘regulatory clarity over creative branding choices’, holding that ‘designation’ extends beyond product names to marketing slogans

Branding creativity meets regulatory control: Asima Rana on why Dairy UK v Oatly matters beyond plant-based consumables

Swedish company Oatly has lost its bid to trademark the term ‘post milk generation’, after the Supreme Court ruled unanimously in favour of the dairy industry trade association, Dairy UK

The ‘statutory remit’ of super-regulator the Legal Services Board (LSB) is to come under scrutiny in a government review

The Legal Ombudsman’s (LeO’s) plea for a budget increase has been rejected by the Law Society and accepted only ‘with reluctance’ by conveyancers

The bookies have won again, after the Court of Appeal dismissed property millionaire Lee Gibson’s case against Betfair for allowing him to keep betting until he lost more than £1.4m

All housing disrepair claims could be transferred from the county court to the small claims court, and referral fees banned, under reforms being considered by ministers

The Law Society has urged regulators not to ban the term ‘no win no fee’, as the profession contemplates measures to prevent a disaster like the SSB Group collapse from happening again