The Association of Consumer Support Organisations (ACSO)—the trade body which represents the interests of consumers in the civil justice system and the organisations who support those consumers—has appointed Crispin Passmore and Alex Neill to its board as non-executive directors, and independent advisers on ACSO’s Advisory Committee.
The former executive director of the Solicitors Regulation Authority from 2014–2018, Crispin Passmore has more than 25 years of experience in the legal sector from a regulatory and public policy perspective. He worked with the Legal Services Commission from 2004–2009, latterly as executive director of policy, and spent five years as a strategy director with the Legal Services Board.
Alex Neill is the former director of policy and managing director of home products and services at Which? UK. She has also previously worked for motoring organisation the RAC as a sponsorship and PR manager.
Charles Layfield, ACSO chair, said: ‘In Alex and Crispin we are lucky to have two highly experienced individuals in the consumer and regulatory arenas, both of which are at the heart ACSO’s core focus. They share our fundamental belief that policy, systems and practice on all sides must have the interests of consumers at their heart.
