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27 September 2019
Categories: Movers & Shakers , Profession
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Fletchers Solicitors—James Alexander

Director of digital & disruption comes on board

Southport and Manchester firm Fletchers Solicitors has appointed James Alexander as its director of digital and disruption.

James, who has previously held digital consulting roles at companies such as Accenture, will now take on the leadership of a team of developers, designers, and digital innovators at Fletchers. The newly created role will see him spearheading the firm’s Disruption Lab out of its Manchester office.

James said: ‘Fletchers’ CEO Ed Fletcher and COO Alex Hatchman have recognised that the legal sector is ripe for technological innovation, and that there is the scope to make significant changes both internally and in terms of the services we provide for our customers.

‘I am really looking forward to putting together a talented, forward-thinking team to help run the Disruption Lab, where we will have the opportunity to make tangible differences to the business. Fletchers consistently work to establish an exceptional customer-driven proposition, and this is something that I am excited to help build on using design thinking principles.’

Ed Fletcher, CEO of Fletchers Solicitors, added: 'Today, it is crucial for law firms to deliver an exceptional tech and customer proposition. With that in mind, we are investing in a dedicated team to continually devise such ideas and ensure they are seamlessly delivered.
 
'I am in no doubt James’ team will be instrumental in taking the firm forwards as we grow over the next five years.'
 

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