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12 November 2025
Issue: 8139 / Categories: Legal News , Legal aid focus , Cybercrime , Technology
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IT still unfit at Legal Aid Agency

The hacked Legal Aid Agency (LAA) IT system for logging work and making payments will be down for at least another month, lawyers have been told

The ‘submit a bulk claim’ service, which was attacked by cyber criminals in December 2024 and taken offline in May after the breach was detected, was due to be restored by mid-November. However, the LAA has now confirmed the service will not go live this month.

Law Society vice president Brett Dixon said the delay was ‘frustrating and concerning... despite the contingency arrangements, practitioners continue to suffer the fallout of a cyber-attack which was no fault of their own’.

He acknowledged it was better for the LAA to delay than plough ahead before it was ready, and urged the Ministry of Justice to compensate firms.

MOVERS & SHAKERS

Thomson Hayton Winkley—Jordan Wallace

Thomson Hayton Winkley—Jordan Wallace

Thomson Hayton Winkley strengthens family law team

Ward Hadaway—Barnaby Rosenthall

Ward Hadaway—Barnaby Rosenthall

Construction lawyer returns to Ward Hadaway in Teesside role

Bird & Bird—Shahin Baghaei

Bird & Bird—Shahin Baghaei

Bird Bird hires leading legal transformation expert

NEWS
Legal aid deserts leave almost one in four without adequate access to justice
The Solicitors Regulation Authority (SRA) has warned solicitors and law firms that using artificial intelligence does not alter their professional obligations, amid concerns over inaccurate legal material and client confidentiality
From forgotten interest claims to case-management appeals, a string of procedural developments offers useful—and occasionally cautionary—lessons for practitioners

Jonathan Fisher KC highlights that it now accounts for around 40% of criminal offences, with roughly 70% involving technology, and argues that the UK cannot simply prosecute its way out of the problem. Detection, investigation and prosecution all require improvement, while different fraud types demand tailored responses.

How forcefully can a litigant criticise a public authority before robust advocacy crosses the line into unreasonable conduct? 
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