12 November 2025
The hacked Legal Aid Agency (LAA) IT system for logging work and making payments will be down for at least another month, lawyers have been told
The ‘submit a bulk claim’ service, which was attacked by cyber criminals in December 2024 and taken offline in May after the breach was detected, was due to be restored by mid-November. However, the LAA has now confirmed the service will not go live this month.
Law Society vice president Brett Dixon said the delay was ‘frustrating and concerning... despite the contingency arrangements, practitioners continue to suffer the fallout of a cyber-attack which was no fault of their own’.
He acknowledged it was better for the LAA to delay than plough ahead before it was ready, and urged the Ministry of Justice to compensate firms.
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