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12 November 2025
Issue: 8139 / Categories: Legal News , Legal aid focus , Cybercrime , Technology
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IT still unfit at Legal Aid Agency

The hacked Legal Aid Agency (LAA) IT system for logging work and making payments will be down for at least another month, lawyers have been told

The ‘submit a bulk claim’ service, which was attacked by cyber criminals in December 2024 and taken offline in May after the breach was detected, was due to be restored by mid-November. However, the LAA has now confirmed the service will not go live this month.

Law Society vice president Brett Dixon said the delay was ‘frustrating and concerning... despite the contingency arrangements, practitioners continue to suffer the fallout of a cyber-attack which was no fault of their own’.

He acknowledged it was better for the LAA to delay than plough ahead before it was ready, and urged the Ministry of Justice to compensate firms.

MOVERS & SHAKERS

Clarke Willmott—Matthew Roach

Clarke Willmott—Matthew Roach

Partner joins commercial property team in Taunton office

Farrer & Co—Richard Lane

Farrer & Co—Richard Lane

Londstanding London firm appoints new senior partner

Bird & Bird—Sue McLean

Bird & Bird—Sue McLean

Commercial team in London welcomes technology specialist as partner

NEWS
What safeguards apply when trust corporations are appointed as deputy by the Court of Protection? 
Disputing parties are expected to take part in alternative dispute resolution (ADR), where this is suitable for their case. At what point, however, does refusing to participate cross the threshold of ‘unreasonable’ and attract adverse costs consequences?
When it comes to free legal advice, demand massively outweighs supply. 'Millions of people are excluded from access to justice as they don’t have anywhere to turn for free advice—or don’t know that they can ask for help,' Bhavini Bhatt, development director at the Access to Justice Foundation, writes in this week's NLJ
When an ex-couple is deciding who gets what in the divorce or civil partnership dissolution, when is it appropriate for a third party to intervene? David Burrows, NLJ columnist and solicitor advocate, considers this thorny issue in this week’s NLJ
NLJ's latest Charities Appeals Supplement has been published in this week’s issue
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