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26 February 2020
Issue: 7876 / Categories: Features , Profession
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Next generation software: next steps

How to find the best IT suppliers for your next generation software. A guide for Practice Managers tasked with pulling together a short-list, by Brian Welsh, CEO at Insight Legal

If you’re reading this then you won’t need telling about the winds of change blowing through the legal landscape. It’s a familiar tale. Everyone it seems is expecting twice as much to be done, in half the time for no more money! The rising expectations of clients, the requirements of the regulators and the growth of ‘volume’ providers are akin to a perfect storm affecting many firms’ financial performance.

Is efficiency, productivity and profitability important to your firm? If so, then a modern legal IT system, meeting the needs of the practice and its clients is vital for long-term sustainability. Sadly, the efficiencies that need to be found no longer exist by just improving existing methods. As Henry Ford, a true innovator said: “If I had asked people what they wanted, they would have said faster horses.”

It may be time, at the start of a new decade, that your firm looked again at what IT software solutions can deliver.   
The challenge for Practice Managers tasked with scouring the supplier market, is whittling down a long list of ‘possible’ IT suppliers to a sensible short-list of ‘suitable’ IT suppliers. Only by finding the right supplier for your firm will the efficiency, productivity and profitability benefits be unlocked.

Sadly, unscrupulous suppliers do exist in the legal IT market. Sales tactics and retention strategies can be at the sharper end of what law firms are used to. Some suppliers see firms as soft targets; they are perceived to have deep pockets and are not as IT savvy as ‘real’ businesses.

Any independent evidence available about the quality of a software supplier is valuable. Accreditations or approved supplier status are two examples. Insight Legal is recognised as an Approved Supplier by The Law Society of Scotland and as a Strategic Partner of the Law Society of England and Wales.

Our commitment is to deliver an honest, proudly independent, approachable and technologically flawless service for law firms in an ever-competitive legal IT sector.

Our guide about choosing a reputable supplier, is designed to help IT Directors and Practice Managers through the process of identifying a supplier short-list and then how to select the right partner.


Issue: 7876 / Categories: Features , Profession
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MOVERS & SHAKERS

Katten Muchin Rosenman—Charlotte Hill

Katten Muchin Rosenman—Charlotte Hill

Katten strengthens financial markets and funds group in London

Hugh James—Keith Cundall & Lee Hart

Hugh James—Keith Cundall & Lee Hart

Hugh James expands national Serious Injury team with two new Partners

HFW—Rémi Ducloyer

HFW—Rémi Ducloyer

HFW continues Paris office growth with public law Partner hire

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The Court of Appeal's decision in Mazur v Charles Russell Speechlys LLP has lifted months of uncertainty for Chartered Legal Executives while prompting a rethink of regulation and supervision
The assisted dying debate returns to Westminster as Lauren Edwards MP reintroduces legislation that stalled in the House of Lords last session despite clearing the Commons
A little-noticed provision of the Crime and Policing Act 2026 has fundamentally expanded corporate criminal liability
Artificial intelligence is transforming legal practice, but careless reliance on it is creating growing professional risks
The law offers cohabiting couples surprisingly greater protection after one partner dies than when they separate during life
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