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Next generation software: next steps

26 February 2020
Issue: 7876 / Categories: Features , Profession
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How to find the best IT suppliers for your next generation software. A guide for Practice Managers tasked with pulling together a short-list, by Brian Welsh, CEO at Insight Legal

If you’re reading this then you won’t need telling about the winds of change blowing through the legal landscape. It’s a familiar tale. Everyone it seems is expecting twice as much to be done, in half the time for no more money! The rising expectations of clients, the requirements of the regulators and the growth of ‘volume’ providers are akin to a perfect storm affecting many firms’ financial performance.

Is efficiency, productivity and profitability important to your firm? If so, then a modern legal IT system, meeting the needs of the practice and its clients is vital for long-term sustainability. Sadly, the efficiencies that need to be found no longer exist by just improving existing methods. As Henry Ford, a true innovator said: “If I had asked people what they wanted, they would have said faster horses.”

It may be time, at the start of a new decade, that your firm looked again at what IT software solutions can deliver.   
The challenge for Practice Managers tasked with scouring the supplier market, is whittling down a long list of ‘possible’ IT suppliers to a sensible short-list of ‘suitable’ IT suppliers. Only by finding the right supplier for your firm will the efficiency, productivity and profitability benefits be unlocked.

Sadly, unscrupulous suppliers do exist in the legal IT market. Sales tactics and retention strategies can be at the sharper end of what law firms are used to. Some suppliers see firms as soft targets; they are perceived to have deep pockets and are not as IT savvy as ‘real’ businesses.

Any independent evidence available about the quality of a software supplier is valuable. Accreditations or approved supplier status are two examples. Insight Legal is recognised as an Approved Supplier by The Law Society of Scotland and as a Strategic Partner of the Law Society of England and Wales.

Our commitment is to deliver an honest, proudly independent, approachable and technologically flawless service for law firms in an ever-competitive legal IT sector.

Our guide about choosing a reputable supplier, is designed to help IT Directors and Practice Managers through the process of identifying a supplier short-list and then how to select the right partner.


Issue: 7876 / Categories: Features , Profession
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MOVERS & SHAKERS

Pillsbury—Steven James

Pillsbury—Steven James

Firm boosts London IP capability with high-profile technology sector hire

Clarke Willmott—Michelle Seddon

Clarke Willmott—Michelle Seddon

Private client specialist joins as partner in Taunton office

DWF—Rory White-Andrews

DWF—Rory White-Andrews

Finance and restructuring offering strengthened by partner hire in London

NEWS
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SRA v Goodwin is a rare disciplinary decision where a solicitor found to have acted dishonestly avoided being struck off, says Clare Hughes-Williams of DAC Beachcroft in this week's NLJ. The Solicitors Disciplinary Tribunal (SDT) imposed a 12-month suspension instead, citing medical evidence and the absence of harm to clients
In their latest Family Law Brief for NLJ, Ellie Hampson-Jones and Carla Ditz of Stewarts review three key family law rulings, including the latest instalment in the long-running saga of Potanin v Potanina
The Asian International Arbitration Centre’s sweeping reforms through its AIAC Suite of Rules 2026, unveiled at Asia ADR Week, are under examination in this week's NLJ by John (Ching Jack) Choi of Gresham Legal
In this week's issue of NLJ, Yasseen Gailani and Alexander Martin of Quinn Emanuel report on the High Court’s decision in Skatteforvaltningen (SKAT) v Solo Capital Partners LLP & Ors [2025], where Denmark’s tax authority failed to recover £1.4bn in disputed dividend tax refunds
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