Conveyancers and other property professionals are struggling due to increasing work volumes, research into the impact of the COVID-19 pandemic on property professionals has found.
A report by property services businesses tmgroup and mio, ‘Thriving in a pandemic’, highlighted significant delays and rising stress. One conveyancer stated: ‘Increased caseload together with search and mortgage delays leading to frustrated clients has had a hugely detrimental effect on conveyancers’ wellbeing.’
Joe Pepper, CEO at tmgroup, said there was high demand for better technology and system integrations, especially among residential conveyancers, so the system can handle higher volumes more efficiently.
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