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Is social media a defective product? Pt 1

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In the first part of a new series, Harry Lambert puts social media firms under the spotlight, asking: to what extent are they liable for harm?
  • Considers whether it is possible to sue social media companies, or whether they are protected by immunity—either contractual or statutory.
  • Examines in detail the law in relation to social media algorithms and asks if they are covered by the Electronic Commerce (EC Directive) Regulations 2002.

This series evaluates the potential liability of social media companies for the harms caused by their algorithms and platform design.

This part considers whether it is possible to sue social media companies at all, or whether they are protected by contractual or statutory immunity. In part two, on the assumption that such immunity can be circumnavigated, I will consider which causes of action provide the best vehicle for such claims, against the backdrop of the wider statutory framework governing social media contained in the new Online Safety Act 2023

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MOVERS & SHAKERS

Flint Bishop—Charlotte Harris

Flint Bishop—Charlotte Harris

Sheffield expansion continues with appointment of commercial property partner

Browne Jacobson—Paul Duggan

Browne Jacobson—Paul Duggan

Browne Jacobson strengthens banking and finance practice with latest partner appointment Paul Duggan

Ward Hadaway—Chris Piggott

Ward Hadaway—Chris Piggott

Employment partner joins Ward Hadaway

NEWS
The Law Society RFC Festival of Sport returns next month, bringing together legal and financial services professionals for one of the sector’s largest annual sporting events
Legal aid deserts leave almost one in four without adequate access to justice
The Solicitors Regulation Authority (SRA) has warned solicitors and law firms that using artificial intelligence does not alter their professional obligations, amid concerns over inaccurate legal material and client confidentiality
From forgotten interest claims to case-management appeals, a string of procedural developments offers useful—and occasionally cautionary—lessons for practitioners

Jonathan Fisher KC highlights that it now accounts for around 40% of criminal offences, with roughly 70% involving technology, and argues that the UK cannot simply prosecute its way out of the problem. Detection, investigation and prosecution all require improvement, while different fraud types demand tailored responses.

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